FAQ - Industry

FREQUENTLY ASKED QUESTIONS

These FAQs apply to attendees of INDUSTRY: The Product Conference in Cleveland, Ohio in September 2019.

 

WHEN IS THE CONFERENCE?
The main conference is on Tuesday and Wednesday, September 24th and 25th. Attendees participating in a workshop will do so the day before the main conference on Monday, September 23rd.

 

WHERE IS THE MAIN CONFERENCE HELD?
INDUSTRY is held at the Cleveland Public Auditorium. The address is 500 Lakeside Ave E, Cleveland, OH 44114. The Public Auditorium is a massive entertainment complex, so do follow INDUSTRY signage and enter on the Lakeside entrance.

 

WHERE ARE THE WORKSHOPS HELD?
The workshops will be held at the Downtown Cleveland Marriott located at 1360 W Mall Dr, Cleveland, OH 44114. The workshops will be held throughout the conference facilities on the 2nd floor. Access this area via the escalator in the lobby or via the guest elevators. You will be directed to your workshop room when you register.

 

CAN MY WORKSHOP BADGE BE USED TO ACCESS THE MAIN CONFERENCE?
Yes! Your workshop badge will also give you access to the main conference. You do not need to register again on the first morning of the main conference — bypass the line and head straight into the main hall to grab breakfast and a coffee.

 

HOW DO I KNOW IF I HAVE A WORKSHOP PASS?
You may attend a workshop with an all-access pass or superpass only. Main conference passes do not include a workshop. You will receive communication from our team specifically about your workshop in the weeks leading up to the conference.

 

WHAT TIME TIME DO THE WORKSHOPS START?
All morning workshops will start at 8 am with the exception of John Zeratsky’s which will start at 9 am. All afternoon sessions will begin at 1 pm. Stay tuned for an email with a detailed agenda.

 

WHAT IS A PRODUCT MANAGER?
A product manager is a professional role which is responsible for the development of products for an organization, known as the practice of product management. Product managers own the business strategy behind a product, specify its functional requirements and generally manage the launch of features. Wikipedia

 

WHERE CAN I FIND THE MAIN CONFERENCE AGENDA?
The full agenda will be available in the INDUSTRY app which will be released in early September. (There will be no printed agenda available.) Stay tuned for an email from us with a link to download it. If you really hate apps, we can share a web version with you.

 

WHAT TIME DO DOORS OPEN AT THE MAIN CONFERENCE?
Doors will open at 8 am and programming will begin around 9 am each day. The full agenda will break everything down for you.

 

WHAT IS THE MEANING OF LIFE?
Please let us know.

 

WHERE CAN I PARK IN DOWNTOWN CLEVELAND?
Check out the travel page for a full list of garages.

 

WHERE CAN I STAY IN CLEVELAND?
We have a block booking at the Drury Inn and Downtown Cleveland Marriott (both located near the Public Auditorium) for INDUSTRY attendees. See reservation details here. These blocks have sold out the past two years, so please book as early as possible to ensure your reservation.

 

WHAT’S THE BEST PLACE TO FIND RESTAURANTS, COFFEE SHOPS AND MORE IN CLEVELAND?
https://www.thisiscleveland.com/

 

WHAT’S WITH THE INDUSTRY ATTENDEE DINNERS I KEEP HEARING ABOUT?
Once the app is live, you’ll be able to access a list of dinners you can register to attend with other attendees after the first day of the main conference. Dinners are broken down by theme — think Women in Product, SaaS Conversations, Moving into Management, etc. Spots are first come first serve and fill up fast! Registration is essential.

 

I HAVE A QUESTION ABOUT A REFUND AND/OR OTHER TERMS & CONDITIONS?
Please see our Terms and Conditions page here.

 

OTHER QUESTIONS?
Please email rebecca@productcollective.com. The Product Collective Team wants you to have a great time with us in Cleveland!